Terms of sale

This is a courtesy translation. The French version of these terms is the one that prevails.

The seller, and who these terms are for

The seller is INTRAPRISE - SARL au capital de 3 570 €, RCS Fort-de-France 529 689 382, 6 boulevard Général François Reboul, 97200 Fort-de-France, Martinique (SIRET 529 689 382 00016, VAT FR93529689382), which operates the Inspiriel brand. To reach us: contact@inspiriel.com.

These terms apply to any order placed on inspiriel.com and in its apps by a person aged 18 or over, acting for personal needs. Ordering means accepting them as they stand on the day of the order.

What we sell

• The free Sanctuary - an account, one path and the daily practice, with no payment and no card.
• Subscriptions - the Path and the complete Sanctuary, monthly or yearly; the Initiatory Box.
• The trial - 7 days of the Path, no card, once per account. At the end your account becomes free again by itself: nothing is charged.
• Digital content - guided meditations, activation of My Guardian Angels, top-ups of questions to the Master, courses. Bought once; a meditation or an activation stays attached to your account, and the questions of a top-up never expire: they are used once the month's questions are asked, and whatever remains carries over from month to month.
• Objects - those of the shop, and “The light as an object” (tee-shirt, mug, print), printed on demand with the quotation you choose.
• The gifted Sanctuary - a code giving one year of the Path to the person of your choice. The code does not expire.

Prices

• All taxes included - prices are in euros, VAT included at 8.5% (Martinique). Your invoice details the net amount, the VAT and the total.
• No added fees - the total shown before payment is the amount charged.
• The price that applies - the one shown when you order. A subscription price change applies to you only after you have been told, and never to a period already paid.
• Codes - a promo or referral code applies where a field offers it, within its date and usage limits.

Ordering and paying

• An account - buying requires an account with a confirmed e-mail address.
• Payment on the site - by bank card, through our provider Stripe. We never see or keep your card number.
• Payment in the app - subscriptions and digital content are paid through your device's store: the App Store on iPhone and iPad, Google Play on Android. Payment, renewal, cancellation and refunds are then governed by that store and its terms; the amount charged is the one the store shows at payment, in your currency. Objects are paid by card, as on the site.
• Confirmation - the order is concluded when payment is accepted. Your invoice is then available in your Sanctuary.
• Refusal - we may refuse an order in case of rejected payment, obvious fraud or an unresolved dispute over a previous order.

Subscriptions: renewal and cancellation

• Renewal - a subscription renews by itself at each term, month or year, at the current price, until you cancel it. Each renewal produces an invoice.
• Cancelling - at any time, no reason, no fee: from Services or My subscriptions for a subscription paid by card. A subscription taken in the app is cancelled in its store: on iPhone and iPad, in Settings, then your name, then Subscriptions; on Android, in Google Play, under Subscriptions. Services takes you there.
• What you keep - the period already paid remains yours until its last day; it is not refunded pro rata. After that your account becomes free again and nothing you have written is erased.
• A path too many - if your tier goes down, the paths it no longer includes are detached from your Sanctuary, the most recent first; what you wrote there is kept.
• Deleting your account - stops subscriptions paid by card at once: nothing more is charged, and the current period is not refunded. A subscription taken in the app, however, does not stop with the account: only its store (the App Store or Google Play) can stop it, and the store keeps billing it until it is cancelled there.
• A failed payment - the subscription ends if the renewal cannot be collected.

The youth rate - The Path and the Full Sanctuary are discounted by 30% for people under 25. Age is counted from the date of birth given at sign-up, which is the one that counts for this rate. A subscription taken at the youth rate keeps it for as long as it renews without interruption; a new subscription is made at the price of the day. One-off purchases are not included. In the app (App Store or Google Play), it applies only when the purchase screen offers it.

Delivery of objects

• Where - to the address you give when ordering. Check it: a parcel returned because of a wrong address is re-sent at your expense.
• When - an object printed on demand is made for you before being shipped. In every case delivery takes place no later than thirty days after the order; beyond that you may cancel and be refunded.
• Tracking - when the parcel leaves, you receive the carrier and the tracking number by e-mail; everything is also in My orders.
• On receipt - if the parcel arrives damaged or incomplete, write to us within a few days with a photo: we replace or refund.
• Outside the European Union - customs duties may be claimed on arrival; they are borne by the recipient.
• Digital content and subscriptions - opened in your Sanctuary as soon as payment is accepted.

Your right of withdrawal

You have fourteen days to change your mind, without giving a reason.

• For an object - fourteen days from receipt. You return it within fourteen days, at your expense, in a condition that allows it to be resold.
• For a subscription - fourteen days from subscribing. If the subscription began at your request, you owe the share corresponding to the days elapsed.
• The refund - within fourteen days of your request (for an object: after its return or proof of shipment), by the payment method used, standard delivery costs included.
• A purchase made in the app - it is refunded by the store that collected it, under its rules: by Apple for the App Store (reportaproblem.apple.com), through Google Play on Android. Write to us and we will help.

What the law excludes from withdrawal (article L. 221-28 of the French Consumer Code):

• Objects made for you - “The light as an object”, printed on demand with your quotation, and any engraved or personalised object.
• Digital content opened at once - a meditation, an activation or a top-up is available as soon as payment is made: by ordering it you request this immediate access and acknowledge that you waive your right of withdrawal for that content.
• A gift code already redeemed - until it has been, it is refundable within fourteen days.

To withdraw, a clear message to contact@inspiriel.com is enough. You may also copy this model:

To INTRAPRISE, 6 boulevard Général François Reboul, 97200 Fort-de-France, Martinique - contact@inspiriel.com
I hereby give notice that I withdraw from the contract concerning:
- order or invoice no. … , dated … (received on …)
- buyer's name and address: …
- date: …

The guarantees the law gives you

They apply by themselves, at no extra cost:

• The legal guarantee of conformity - for two years from delivery of an object, you may ask for its repair or replacement if it does not match what was described; failing that, a price reduction or a refund. You do not have to prove the defect existed at delivery (French Consumer Code, articles L. 217-3 ff.).
• For digital content and services - the same guarantee applies for the whole duration of the subscription, and for two years for content bought once (articles L. 224-25-12 ff.).
• The guarantee against hidden defects - for two years from the discovery of a hidden defect that makes the object unfit for use, you may ask for a price reduction or a refund (French Civil Code, articles 1641 to 1649).

To invoke a guarantee, write to contact@inspiriel.com with your order or invoice number.

What you are buying, and what we do not promise

Inspiriel sells objects, texts and practices of spiritual and symbolic scope. We promise neither healing, nor protection, nor luck, nor prediction; nothing sold replaces medical, psychological, legal or financial advice. The Master is an artificial intelligence, and says so. We do our best to keep the service available, without being able to guarantee it will never be interrupted.

A complaint, a dispute

Write to us first: contact@inspiriel.com. We answer within a few days and always look for an arrangement.

If our answer does not satisfy you, you may refer the matter, free of charge, to the consumer mediator we belong to: CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 49 rue de Ponthieu, 75008 Paris, www.cm2c.net, declarer-un-litige@cm2c.net.

These terms are governed by French law. As a consumer you keep the benefit of the protective rules of your country of residence, and you may bring the matter before the court of your place of residence.

Changes

These terms may change; those that apply to an order are those of the day it was placed. Last updated: October 1 2026.